Remember this post? when we waited for 16 hours just to be told that there was sign of infection but that there was no paediatrician in the hospital at the moment and that she would call us but then she never did?
Well, on Wednesday, the day after we got home from our hospital stay, I went to the local CLSC to see one of the nurses there and because the CLSC is in the Sorel hospital I decided to stop by the archives and get her test results from that day.
While waiting for the nurse, I opened the envelope and when I got to the last page I felt like I had just been kicked in the stomach.
There, in plain black and White there was a positive urine culture. E-Coli, sensitive to all the antibiotics. I broke down crying…
They knew and did not do a follow-up. They knew and did not tell us. They knew that she had an infection and if we would have caught it then, she wouldn’t have had to go through this whole ordeal and instead it could have been a simple case of antibiotics.
I have filed an official complaint against the hospital and against the two doctors through the ombudsman. I found out that the nurse that I saw in the CLSC also went to see him. The next step might be legal action once everything is over with and she is finally on the mend….
I am furious, I am heartbroken…
She went though all of this because they didn’t bother to follow up with the test results.
I am speechless…
The Canadian health system is beyond messed up. I can not believe this happened and no one caught it. It seems that you can’t get anywhere trying to take matters into your own hands but the doctors and nurses here are just not accountable enough. I hope your complaint is taken seriously and something is done.
That’s awful. Unfortunately, I wish I was more shocked… I don’t have much trust in our health system either. I hope something comes out of your complaint.
I don’t remember if you said it in your post… was this at the Children’s?
OH that is HORRIFIC! And not something inconsequential. E.COLI!!!!!!!! I can imagine how sick you must feel. That is disheartening and sad. hugs.
I’ve just read your previous post and I can’t imagine why it took so long to get to the bottom of the problem. I know how hard it is to have your little one poked all over and strapped up in splints to hold IVs in place, trying to keep her still while attached to a drip from a syringe driver and then trying to get a good urine catch in a clean tube on a regular basis. (EC was good for us too in that respect!) My youngest scalded herself at 15mo and needed a skin graft but developed an infection in hospital which resulted in us staying in for 10 days at a specialist burns unit more than an hour’s drive from our home. She didn’t come round well from the anaesthetic and we heard her screaming and fighting with the nurses from way down the corridor as she woke up strapped up and splinted. All that was horrible for us but necessary.
To find that you had to endure all this because someone didn’t check a test result is sickening and I hope that there are some people hanging their heads in shame right now.
Oh, Paxye, I am so, so sorry! How heartbreaking! I would be livid also.
This is horrible, what you and your family have been put through. I do hope the ombudsman helps you to resolve the situation to your satisfaction, so that no other family has to be put through what has happened…
Sending healing vibes to Wila.
That is so awful….I really hope that your complaint is taken seriously…and sometimes in order to be taken seriously more then one complaint needs to be made…and may be even higher up the food chain…
She didn’t have to go threw all of this if they would have paid attention…poor little one….
I would not take it lying down…I would be furious too…